Privacy policy

WESSAMAT Eismaschinenfabrik GmbH (hereinafter "WESSAMAT",, Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser., +49 (0)6301 7910-0) is pleased that you are visiting our website.

Data protection and data security when using our website are very important to us.
With its organisational structure, WESSAMAT fulfils the data protection guidelines of the EU Data Protection Basic Regulation (EU-DSGVO). The guidelines laid down there are binding for us.

1. who is responsible for processing your personal data?
The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the EU member states as well as other data protection provisions is the Data Protection Commissioner:

WESSAMAT Eismaschinenfabrik GmbH
Marie Curie Street 1
67661 Kaiserslautern, Germany
Germany (German)
Phone: +49 (0)6301 7910-0
Fax: +49 (0)6301 7910-20
E-mail: Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.


2. contact details of the data protection officer
If you have any unresolved concerns regarding data protection or the use of your data, or if you believe that your inquiry has not been processed to your satisfaction, please contact our data protection officer, Mrs. Nadine Hanenberger.
You can reach her at the following contact details:

WESSAMAT Eismaschinenfabrik GmbH
Marie Curie Street 1
67661 Kaiserslautern, Germany
reachable by phone at +49 (0)6301 7910-61

and by e-mail Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. or Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.

We would therefore like to inform you at this point which of your personal data we collect when you visit our website and for which purposes it is used. Since changes in the law or in our internal processes may necessitate an adjustment of this data protection declaration, we ask you to read this data protection declaration regularly. The data protection declaration can be retrieved, saved and printed at any time under data protection declaration.

3. scope of application
This data protection declaration applies to the WESSAMAT GmbH website, which can be accessed under the domain and the various (sub-)domains (hereinafter referred to as "our website").


4 What is personal data?
Personal data is information that can be used to learn about your personal or factual circumstances (e.g. name, address, telephone number, date of birth or e-mail address). Information in which we cannot (or only with a disproportionate effort) establish a connection to your person, e.g. by anonymizing the information, is not personal data.


5 Which personal data is collected/processed and used by us?
You can use a large part of our website without providing personal data.
Log files containing the following information are stored:
- the name of the retrieved file,
- the time (date and time) of your call,
- the amount of data transferred,
- a message about successful retrieval,
- Your web browser, operating system and the requesting domain, and
- the IP address

These data are evaluated exclusively for the improvement of our offer and do not allow any conclusions about your person.
If you wish to make use of services offered by us on our website, such as sending an enquiry, ordering a newsletter, etc., it is necessary for you to provide further data. This is the data required for the respective processing, such as your e-mail address when ordering a newsletter or to answer your enquiry.
We use the data we collect about you to provide the products and services we offer, to answer your questions and to operate and improve our websites and applications.
We use your personal data exclusively in order to be able to offer you a comprehensive service via our website or, if you use our contact form, to provide the desired service.
We will not pass on your personal data transmitted online to external third parties unless you have given us your express prior consent. All transmissions are currently encrypted to prevent third parties from reading your data.

However, we reserve the right to pass on your personal data to external service providers for the purpose of order processing within the meaning of the BDSG and the EU Basic Data Protection Regulation. In particular, we draw your attention to the use of Matomo (formerly Piwik) unless you have objected to this.
A further use of your personal data does not take place. A transfer of your personal data to third parties or the use of your data for advertising purposes without your consent will not take place, except in the cases described below, unless we are legally obliged to disclose data (information to law enforcement authorities and courts; information to public bodies that receive data due to statutory regulations, e.g. social insurance agencies, tax authorities, etc.), or unless we involve third parties obligated to professional secrecy to enforce our claims.


6. user profiles / use of cookies
Except in the cases mentioned above, we do not create any personal user profiles. In connection with the retrieval of the information requested by you, data is only stored on our servers in anonymous form for the provision of our various services or for evaluation purposes. Here general information is logged, e.g. when which contents from our offer are called up or which pages are visited most frequently.
We use so-called "cookies" (small text files with configuration information). Cookies are small text files that are sent from our web server to your browser during your visit to our website and are stored on your computer for later retrieval.
The cookies used serve in particular to determine the frequency of use and the number of users of our websites and to continue to identify your computer during a visit to our Internet presence when changing from one of our web pages to another of our web pages and to be able to determine the end of your visit. This tells us which areas of our websites and which other websites our users have visited. However, this usage data does not allow any conclusions to be drawn about the user. All of this anonymously collected usage data will not be merged with your personal data according to § 3 of this privacy policy and will be deleted immediately after the end of the statistical evaluation.
When you visit our website, cookies are permanently stored on your computer. This serves to optimise user friendliness and to provide easy and quick access to the web pages.
Most browsers are preset to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it notifies you before cookies are stored.
You can also prevent the installation of cookies by making the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. Further information on cookies can be found at


7. social media
Our websites also contain social media buttons. The buttons shown on our website are not plug-ins. Behind the buttons there is an external link to our site on the respective platforms. Neither cookies are stored on your computer nor are your data transferred. Currently there are links to the social networks

"YouTube" - YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

These are operated exclusively by the respective provider. The links to our company profiles on the corresponding platforms are identified within the framework of our online presence by the respective button belonging to the service.
When you visit our websites that contain such a button, your browser does not establish a connection with the servers of the respective service unless you click on the corresponding button. Therefore the information about the visit of our website is not forwarded to the respective service.
If during your visit to our website you are simultaneously logged in to the respective service via your personal user account (e.g. via another browser session) and you click on the buttons, your visit to our website can be assigned to your account.
Should you wish to prevent such data transmission, you must log out of your user account of the respective service or not use the links before visiting our websites. For the scope and purpose of the data collection by the respective service and the further processing and use of your data there, please refer to the data protection information directly from the website of the service. There you will also find further information about your corresponding data protection rights and setting options to protect your privacy.

8. privacy policy on the use and enjoyment of YouTube
The data controller has integrated YouTube components into this website. YouTube is an Internet video portal that enables video publishers to post video clips and other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programmes, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal.

YouTube is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Each time a YouTube component (YouTube video) has been integrated into one of the individual pages of this website, which is operated by the data controller, the Internet browser on the information technology system of the person concerned is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information on YouTube can be found at As part of this technical process, YouTube and Google obtain information about which specific subpage of our website is visited by the person concerned.

If the person concerned is logged into YouTube at the same time, YouTube recognizes which specific subpage of our website the person concerned is visiting by calling up a subpage containing a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the person concerned.

YouTube and Google always receive information via the YouTube component that the person concerned has visited our website if the person concerned is logged on to YouTube at the same time as accessing our website; this occurs regardless of whether the person concerned clicks on a YouTube video or not. If the data subject does not want YouTube and Google to receive such information, they may prevent the transmission by logging out of their YouTube account before visiting our website.

The data protection regulations published by YouTube, which can be accessed at, provide information about the collection, processing and use of personal data by YouTube and Google.


9. Google Maps
Furthermore, Google Maps, a map service of Google Inc. ("Google") on this website. Google Maps uses "cookies", which are text files placed on your computer, provided you use the map function on our website.
When you click on the link, a direct connection is established between your browser and the Google server. Google receives the information that you have visited our site with your IP address. If you click on the Google Maps link while logged into your Google account, Google can assign the visit to our pages to your user account. We would like to point out that, as the provider of these pages, we do not have any knowledge of the content of the transmitted data or its use by Google. Details on data collection (purpose, scope, further processing, use) as well as on your rights and setting options can be found in Google's data protection information, which is available at


10. Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is made by a person or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor using various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers against abusive automated spying and against SPAM.
For further information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: and


11. privacy policy regarding the use of Matomo (formerly Piwik)
The data controller has integrated the Matomo component on this website. Matomo is an open source software tool for web analysis. Web analysis is the collection, collection and evaluation of data about the behavior of visitors to Internet sites. A web analysis tool collects data on, among other things, from which website a person concerned came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. A web analysis is mainly used to optimise a website and to analyse the costs and benefits of Internet advertising.

The software is operated on the server of the data controller, the data protection sensitive log files are stored exclusively on this server.
The purpose of the Matomo component is to analyse the flow of visitors to our website. The data controller uses the data and information obtained, among other things, to evaluate the use of this website in order to compile online reports showing the activities on our website.

Matomo places a cookie on the data subject's information technology system. What cookies are has already been explained above. The use of cookies enables us to analyse the use of our website. Each time one of the individual pages of this website is accessed, the Matomo component automatically prompts the Internet browser on the data subject's information technology system to transmit data to our server for online analysis. As part of this technical process, we gain knowledge of personal data, such as the IP address of the person concerned, which we use, among other things, to track the origin of visitors and clicks.

Personal information such as the access time, the location from which an access originated and the frequency of visits to our website are stored by means of cookies. Each time you visit our website, this personal data, including the IP address of the Internet connection used by the person concerned, is transferred to our server. This personal data is stored by us. We do not pass this personal data on to third parties.

The person concerned can prevent the setting of cookies by our Internet site, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by Matomo can be deleted at any time via an Internet browser or other software programs.

Furthermore, the data subject may object to the collection of data generated by Matomo in connection with the use of this website and prevent such collection. For this purpose, the person concerned must set "Do Not Track" in your browser.

With the setting of the opt-out cookie, however, it is possible that the Internet pages of the person responsible for processing may no longer be fully usable by the data subject.
Further information and the valid data protection regulations of Matomo can be found at .
Matomo's data is stored on the WESSAMAT web server and is not passed on to third parties or server systems outside the EU.


12. security measures to protect the data stored by us
We undertake to protect your privacy and to treat your personal data confidentially. In order to prevent the loss or misuse of data stored by us, we take extensive technical and organizational security precautions, which are regularly reviewed and adapted to technological progress. However, we would like to point out that, due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions for which we are not responsible.


13. encryption of data transfer or communication
The transfer of data from the user's computer to the WESSAMAT WebServer as well as the download of data from the WESSAMAT WebServer to the user's computer is encrypted.
WESSAMAT uses the current SSL (Secure Socket Layer, Version 3.0) encryption standard for this purpose. This proven cryptographic method is used worldwide as the standard for highly sensitive transactions on the Internet, such as online banking and sensitive Internet applications.
It combines a 2048-bit public key with a 256-bit symmetric key. The lock symbol in the browser window indicates whether the information is transmitted securely and which encryption length is supported in the browser.
The authenticity of the WESSAMAT encryption key is confirmed by the Global Sign Inc. root certificate. By clicking on the green lock symbol at the beginning of the address line, the user learns more about the certificate.


14. hyperlinks to external websites
Our website contains so-called hyperlinks to websites of other providers. When these hyperlinks are activated, they are forwarded directly from our website to the websites of other providers. You can recognize this by the change of URL, among other things. We cannot accept any responsibility for the confidential handling of your data on these third-party websites, as we have no influence over whether these companies comply with data protection regulations. For information on how these companies treat your personal data, please refer directly to these websites.


15. revocation / objection
The following consents have you if necessary expressly given. We would like to point out that you can revoke your consent at any time with effect for the future and object to the processing and use of your data for advertising purposes at any time.
Please contact Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. or call +49 (0)6301 7910-0.
Such a revocation does not affect the legality of the processing carried out on the basis of the consent up to the revocation.


16. your rights to your personal data stored with us / storage period
Your personal data will only be stored for as long as permitted by law. The stored personal data will be deleted if the user withdraws his consent for storage or if knowledge of this data is no longer required for the purpose for which it was stored, in particular if the user account is deleted or if its storage is inadmissible for other legal reasons.
At your request, we will gladly inform you which personal data we have stored about you. If, despite our efforts to obtain correct and up-to-date data, incorrect data is stored by us, we will correct it immediately. In addition, you have the option of receiving the personal data relating to you, the processing of which you have consented to, in a structured, common and machine-readable format and of transmitting it personally or through us to another responsible person.
You have the possibility to check, change or delete the personal data provided to us at any time by sending us an e-mail to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. .
Should you wish the deletion of the stored data, this deletion will also take place immediately upon your request. If a deletion is not possible for legal reasons, a restriction (blocking) of the respective data takes its place. Please note, however, that if your data is deleted, we will no longer be able to offer you the services described here.
If you are of the opinion that the processing of the data concerning you violates legal regulations, you can exercise your right to complain to a supervisory authority.

If you have any unresolved concerns regarding data protection or the use of your data, or if you believe that your request has not been processed to your satisfaction, please contact our data protection officer, Mrs. Nadine Hanenberger, Tel.: +49 6301 791061 or by e-mail: Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.


17. contradiction advertising mails
We hereby object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.


18. change of the data protection explanation; change of purpose
We reserve the right to amend this data protection declaration in accordance with the provisions of data protection law. You will find the current version at this point or at another corresponding, easy to find place on our website.
If we intend to process your data for other purposes, i.e. those for which it was collected, we will inform you in advance in compliance with the statutory provisions.


WESSAMAT Eismaschinenfabrik GmbH

Marie-Curie-Straße 1
67661 Kaiserslautern

Telefon: +49 (0)6301 7910-0
Telefax: +49 (0)6301 7910-20


Vous pouvez également nous trouver à l'adresse suivante:

youtube icon