"A product is only as good as its service!" That is why customer service at WESSAMAT plays such a significant role.
However, service for us is more that technical aftersales. This means
- Qualified Consultancy on the phone or
- One-to-one talks at your site
- Market-oriented support
- Technical Instructional training of our sales partners
- Despatching machinery and Spare parts on the same day and
countless other services that make life easier for our customers.
This includes, for instance, communicating through the Internet e.g. for handling spare parts and repair orders easily and quickly. Our customers in Germany can also find an authorised aftersales centre nearby in the "Service partner" column by entering their postcode. The centres are authorised to carry out maintenance and upkeep work.
You see - customer-oriented service at WESSAMAT is more than just a catchword. If you need our help, then we are there for you. |